Cluster Assistant Talent and Culture Manager

Company Description

Novotel and Ibis World Trade Centre and Ibis One Central are seeking a talented and experienced Cluster Assistant Talent and Culture Manager to join our Talent and Culture team. The position will be responsible for overseeing T&C operations for three hotels, reporting directly to the Cluster Director of Talent and Culture. The ideal candidate will have a strong background in human resources management within the hospitality industry and possess exceptional leadership and communication skills.

What Is In It For You

1. Employee benefit card offering discounted rates in Accor worldwide
2. Learning programs through our Academies
3. Opportunity to develop your talent and grow within your property and across the world!
4. Ability to make a difference through our Corporate Social Responsibility activities

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Work closely with the Cluster Director of T&C to develop and implement Talent and Culture strategies and initiatives for the three hotels.

Oversee recruitment and selection processes, including sourcing candidates, conducting interviews, and facilitating onboarding for new Heartists.

Manage employee relations, including conflict resolution, disciplinary actions, and performance management

Ensure compliance with labor laws and regulations within the hotel industry

Implement and manage T&C policies and procedures across all three hotels

Collaborate with department heads and managers to address staffing needs and optimize workforce planning

Assist in handling employee grievances and resolving any T&C-related issues in a timely and effective manner

Monitor and analyse T&C metrics and data to identify trends and make recommendations for continuous improvement

Prepare various monthly reports such as T&C report, headcount report, absenteeism and sickness report, and accident report

Assist in the annual review and update of all position & candidate profiles and job descriptions within each department.

Assist with the Induction and orientation of new Heartists in accordance with ACCOR hotels guidelines.

Contribute to the development of the hotel's succession plan, including the internal transfer list and regional vacancy listings.

Coach and mentor the Heartists as needed under the guidance of the Cluster Director of Talent and Culture

Assist in monitoring trends and practices related to compensation, benefits, and employer initiatives to ensure competitiveness in the local market

Deputize for the Cluster Director of Talent and Culture in her absence and undertake any ad hoc duties or projects as requested

Assist the Assistant L & D Manager of the hotel as required.

Qualifications

Bachelor's degree in Human Resources Management or related field; HR certification is a plus

Minimum of 2 years of experience in HR management within the hotel industry

Proven track record of successfully managing HR operations and initiatives

Strong knowledge of employment laws and regulations in the hospitality industry

Excellent communication, interpersonal, and organizational skills

Ability to work effectively in a fast-paced and dynamic environment

Team player with a collaborative and proactive approach to problem-solving

Additional Information

Your Team And Working Environment

Diverse, young and vibrant team

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.