Cloud Operations Engineer

Job Description

1. Cloud Infrastructure Management:
   • Manage public cloud resources including servers, networks, databases, and container clusters.
   • Ensure optimal performance and security of cloud-based infrastructure.
2. Application Stability:
   • Monitor and maintain the stability of our connected vehicle platform applications.
   • Implement measures to ensure high availability and fault tolerance.
3. Daily Maintenance:
   • Perform routine maintenance tasks such as system updates, issue resolution, emergency response, and technical support.
   • Document and report on all maintenance activities and incidents.
4. Process Improvement:
   • Contribute to the development and refinement of operational workflows and best practices.
   • Collaborate with cross-functional teams to enhance operational efficiency and service quality.
5. Incident Management:
   • Respond promptly to system outages or performance issues.
   • Conduct thorough investigations and implement corrective actions to prevent recurrence.
6. Technical Support:
   • Provide technical assistance and guidance to internal teams and stakeholders.
   • Stay updated on the latest industry trends and advancements.

Requirements

Job Title: Cloud Operations Engineer
Work Location: Dubai, UAE
Role Type: Outsourced, Full Time, Long Term, On-Site
Language requirement: Excellent verbal and written communication skills in English.
Contract: Standard 2 years
Industry: Automotive

Benefits

UAE Employment Visa, Medical Insurance and other benefits as per UAE Employment Law

Education

Bachelor’s degree in Computer Science, Engineering, or a related field.

Experience

Minimum of 3 years of experience in operations or a related role.
Cloud Computing: Proficiency with public clouds such as AWS, Microsoft Azure, and Alibaba Cloud.
Technical Skills: Strong knowledge of Linux, databases (MySQL, Redis, Kafka, MongoDB), and containerization (Docker, Kubernetes). Familiarity with monitoring tools like Prometheus. Experience with high availability design, observability, and operational processes.
Preferred: Prior experience in project management, product management, or knowledge of app development/client-side technologies.