Clinical Social Worker - Sakina - Abu Dhabi

Job Description

Assists patients, families and significant others with their social, environmental, financial and emotional problems that are related to illnesses or to receipt of care.

Responsibilities

Key Responsibilities of the role

Corresponding Key Activities performed by the role

Managerial

1. Assist in the daily management of workload allocation within the specialist area, taking into account the changing/competing demands and making decisions about prioritization of caseloads.
2. Supervising junior staff and ensuring their abidance to going rules and policies as applied and implemented in the Section/Department/Facility.
3. Conducting and assisting the department head in the performance appraisal of the staff.

Technical

1. Take Care Management responsibility for vulnerable clients including the production of comprehensive Social assessment of client needs, formulization of a social care plan and the identification of relevant resources to meet the individual’s needs.
2. Work alongside and in partnership with individuals, families and care givers using a range of interpersonal and communication skills to assess highly complex psycho-social needs, set objectives, develop care plans and deliver appropriate interventions.
3. Assist the Multidisciplinary team to recognize and intervene as necessary for High Risk patients, using the approved Social Work Criteria for the Assessment of Patients with Social Issues.
4. Actively work with the Nurse Case Coordinators to plan and intervene for Discharge Planning, liaising with support agencies such as Social Support Center, Embassies and Charitable Foundations.
5. Conduct initial comprehensive person-centered assessments, plan and implement individual strategies of care to meet identified needs in conjunction with the service user, care giver and members of the multi-disciplinary team as appropriate.
6. Support individuals, families, and care givers through loss, change, illness and uncertainty.
7. Act as an advocate for the patient in ensuring that their expressed wishes are central when planning care to meet the clients long-term care needs.
8. Undertake comprehensive interdisciplinary assessments, early intervention, safe and effective decision making to assist the care team, overcome discharge barriers in a timely manner and assist the transition of the patient back to the community and an appropriate care setting.
9. Communicate with patients and other members of the team to assist the patient progress along the continuum of care towards return to wellness.
10. Respect the rights of the individual service user and their families, embracing values, spiritual beliefs, customs and social norms in carrying out daily activities.
11. Promote an awareness of social care/social work context and anti-discriminatory practice to other professionals and facilitate multi-disciplinary teamwork.
12. Network and liaise with other professionals and external organizations to provide services to individuals, families and carers and to challenge and question when necessary in the best interests of the user.
13. Communicate information and advice to service users, care givers, families, and agencies, providers and professional colleagues verbally and in written form, with patient consent and as appropriate.
14. Write letters/reports required for individual patient needs which can include Social Study Reports, letters to Charitable Foundations, Embassies, Sheikh’s Offices, Social Support Services and any other Social organization as required.
15. Maintain and promulgate the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with professional codes of practice.
16. Maintain confidentiality of information about patients, staff and others in accordance with professional codes of conduct and relevant legislation.

Quality & Safety

1. Ensuring compliance with all safety and quality control programs and procedures as applicable.
2. Maintain and assist in enforcing the strictest confidence in relation to patient information whether formally or informally recorded.
3. Complying and ensuring that those directly supervised comply with occupational health and safety at work policies and procedures.
4. Assist in the planning and development of policies that guide the service.
5. Practicing within the expressed limits of established policies and procedures.

Education

1. Deliver and participate in training and education sessions for department staff, and Multidisciplinary team relating to Social Work role and activities.
2. Participate in department programs/committees, various hospital committees, and staff meetings.
3. Participate in the orientation and training of new employees.
4. Ensure appropriate internal and external sharing of information based on governing policies and procedures.
5. Maintain professional knowledge by attending lectures, seminars or on-line education units.
6. Complete and maintain all regulatory requirements including: licensure and certification and other mandatory training within established time frames.
7. Ensure all members of the department receive adequate clinical supervision as required for their professional and technical development.

Facility specific Responsibilities of the role

Corresponding Activities performed by the role

SEHA Compliance guidelines

Corresponding Activities performed by the role

1. Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements.
2. Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames.

Maintaining Confidentiality

Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy.

Promoting Customer Service standards

1. Assuming the role of a brand ambassador for the facility and promoting a customer-focused philosophy in dealing with any stakeholders.
2. Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility.
3. Performing any other duties as may be assigned relevant to the basic responsibilities of the role.

Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards

1. Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines.
2. Understanding and adhering to emergency preparedness plans/policies.

Ensuring Personal Effectiveness

1. Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position.
2. Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies.
3. Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care.
4. Complying with any regulations related to mentoring, training and development of UAE nationals staff.

Qualifications

Qualifications: BSc in Social Work And Master’s degree in Social Work.

Experience: Two (2) years of experience post qualification in a related field.

About Us

Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi.

SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world-renowned organizations such as the Mayo Clinic.