Clinic Receptionist

Job Title: Clinic Receptionist - Immediate Availability

Skills-Hub Recruitment Solutions is a leading healthcare facility dedicated to providing high-quality medical services to our community. We are currently seeking an Emirati female Clinic Receptionist with immediate availability to enhance our team. The ideal candidate should have a background in clinic operations, excellent communication skills, and be able to provide a welcoming and efficient experience for patients.

Key Responsibilities:

1. Greet patients and visitors with a friendly and compassionate demeanor.
2. Check-in patients and collect necessary information accurately.
3. Schedule appointments and manage the appointment calendar.
4. Phone Management:
   1. Answer phone calls promptly and direct inquiries to the appropriate department.
   2. Confirm and remind patients of upcoming appointments.
5. Administrative Support:
   1. Assist with administrative tasks, including patient record management and data entry.
   2. Coordinate with medical staff to ensure smooth patient flow.
6. Insurance Verification:
   1. Verify patient insurance information and eligibility.
   2. Assist patients with insurance-related inquiries.
7. Medical Billing:
   1. Provide support in processing patient invoices and collecting payments.
   2. Ensure accurate documentation of billing information.
8. Address patient queries and provide necessary information about clinic services.
9. Maintain a helpful and informative atmosphere for patients.
10. Health and Safety Compliance:
    1. Follow clinic protocols to ensure the safety and well-being of patients and staff.
    2. Adhere to confidentiality guidelines regarding patient information.
11. Collaboration with Medical Staff:
    1. Coordinate with medical professionals to facilitate smooth clinic operations.
    2. Communicate effectively with doctors, nurses, and other healthcare staff.

Qualifications and Requirements:

1. Immediate availability for employment.
2. Previous experience as a receptionist in a clinic setting is essential.
3. Familiarity with medical terminology and clinic procedures.
4. Excellent communication skills in both English and Arabic.
5. Using clinic management software is an advantage.
6. Ability to handle patient inquiries and concerns with empathy and professionalism.