CLINIC MANAGER

Key Responsibilities

Administrative Oversight

• Clinic Operations: Manage daily operations to ensure seamless functioning of the clinic.
• Staff Management: Supervise and coordinate with medical and non-medical staff, including recruitment, training, and performance reviews.
• Compliance: Ensure the clinic adheres to UAE health regulations, licensing requirements, and quality standards (e.g., DHA, HAAD, or MOH regulations).

Financial Management

• Budgeting and Planning: Oversee financial planning, manage budgets, and control expenses.
• Billing and Insurance: Ensure timely billing, insurance claims processing, and reconciliation.
• Revenue Optimization: Monitor clinic revenue and develop strategies for growth.

Patient Relations

• Customer Service: Ensure a high standard of patient care and address any patient complaints or concerns.
• Scheduling and Workflow: Optimize patient appointment schedules to reduce waiting times and improve service delivery.

Operational Efficiency

• Facility Management: Ensure clinic infrastructure and equipment are well-maintained.
• Technology and Records: Implement and manage electronic health records (EHR) systems and other healthcare IT solutions.
• Inventory: Monitor and manage medical and office supplies inventory.

Strategic Planning

• Marketing: Develop and execute marketing strategies to attract patients, including social media outreach and collaborations.
• Performance Monitoring: Track key performance indicators (KPIs) and provide regular reports to stakeholders.
• Innovation: Identify opportunities for improvement and introduce new services or technologies.

Key Skills and Qualifications

• Bachelor’s degree
• Certifications in healthcare management (e.g., Certified Healthcare Administrator) are an advantage.

Skills

• Leadership and Management: Strong ability to lead a team and manage diverse functions.
• Communication: Excellent written and verbal communication skills, including fluency in English; Arabic is an advantage.
• Problem-Solving: Ability to handle operational challenges and provide solutions.
• Attention to Detail: Critical for compliance, budgeting, and quality assurance.
• Knowledge of UAE Healthcare System: Familiarity with local healthcare regulations and insurance processes.

Work Environment

• Hours: Varies depending on clinic size and specialty (often 40+ hours per week).
• Location: Typically based within the clinic but may require visits to regulatory authorities or partners.
• Cultural Sensitivity: Ability to work effectively in a multicultural environment, as the UAE is home to a diverse population.

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month