Our preferred client is the Middle East’s only certified fiduciary, CII Chartered and fee-only firm.
The Opportunity
Are you an accomplished professional with a gift for building and nurturing relationships to ensure exceptional client experiences? Our client is seeking a remarkable Client Success Manager to join their dynamic Wealth Advice team. A career with our client represents a commitment to believing financial services should be a missionary profession and a recognition of the unparalleled opportunity to disrupt the status quo of traditional finance and create positive change in the world.
Within the Middle East, our client pioneers the delivery of life-led financial planning, systematic investment, and a unique human-centric model for serving high-net-worth individuals, families, and business owners. This means assisting clients in articulating meaningful goals and attaining them through actions and strategies consistent with their values. Clients come to them for wise, impartial advice from fiduciaries who act as trusted guides, bringing their expertise for better results.
Position Overview
In this role, the Client Success Manager will act as the primary liaison between our client and their valued clients, ensuring their needs are met with exemplary service and attention. They will inspire trust and support clients in achieving their financial goals while ensuring alignment with our client’s values and standards.
As a critical part of the client services ecosystem, the Client Success Manager will be passionate about working with financial planners and the client services team to deliver high-quality service and client delight. This position demands a proactive, highly organized, results-driven individual with a strong commitment to integrity and excellence, ready to thrive in a dynamic and evolving environment and be excited by the missionary vocation of introducing fiduciary standards into the Middle East.
In This Role You’ll
What You’ll Bring
What You’ll Get in Return – Culture and Philosophy
Since 2004, our client has been putting clients at the heart of everything. But the secret to the success of any organization is its people, and that’s why you’ll find our client to be a great place to work, driven by a passion for creating an exceptional work environment.
Their intention is to grow like other marketplace innovators and disruptors. This growth will give you accelerated personal and professional opportunity as well as a vocation. In the meantime, you’ll find a culture where teams obsess about creating amazing results for their clients. They work hard and together and are the market-leading professionals in their chosen specialisms. You’ll find investment in both your personal and professional development is a top priority for them. Here’s what they offer:
You’ll have the opportunity to learn from their team of experts, do impactful work, touch people’s lives, and be a part of their unique culture. They take great care of the people who take care of their clients.
Why Join Our Client?
Our client is about creating positive change. For you, for those you serve, and for wider society. Their goal is to make a real difference in people’s lives and their community. They’re right for people who want a progressive, professional, highly challenging, and rewarding long-term career—where you have the opportunity to control how far and fast you both grow and go.
The Process
If you’re interested in working with our client and think you would be a good fit, then please get in touch by applying below.
Please note: This position would typically suit experienced and CISI / CII qualified UK investment advisory candidates. A minimum of 5 years experience working in the wealth management business is ideal. This position is NOT for someone from the accounting / auditing or financial management profession. This is a client facing, sales and targets driven profession. Please only apply if you have the required senior wealth management experience.