Client Solutions Manager Retail Ecom

Responsibilities:

1. Manage and grow post-sale client relationships with advertisers of all sizes.
2. Coordinate with ad ops, product, and R&D teams internally to ensure smooth and successful campaign execution.
3. Work with internal teams to guide inventory allocation.
4. Monitor and analyze ad campaigns, proactively taking initiative to improve results.
5. Investigate and work directly with product & engineering teams to troubleshoot client issues during a campaign.
6. Proficient in campaign management, setting up, and optimization. Analyze campaign performance data to offer clients data-driven business insights and use those insights to improve our advertising offerings.
7. Share marketplace feedback and guide our advertising strategy.
8. Support and work with the sales team on pre-sale research and pitch.
9. Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.

Qualifications

Minimum requirements:

1. Experience in account management/client services roles in digital marketing.
2. Experience managing performance advertisers with a deep understanding of their challenges.
3. Ability to analyze data and identify insights to assess campaign performance.

Preferred qualifications:

1. Agency experience.
2. Proactive attitude.
3. Excellent project management, organizational, and analytical skills.