Client Service Executive / Project Coordinator

We are a leading Display Solution, Signage, Exhibition and Graphics production company located in Dubai Production City.

We are currently seeking proactive, dynamic candidates to join our expanding team as Client Servicing Executive / Project Coordinator.

Job Description:

1. Communicate with clients to identify and define the project requirements, scope and objectives.
2. Collaborate with designers & production team to ensure project success.
3. Assist and support the sales team on managing schedules and distributing sales documentation.
4. Evaluate potential problems and technical hitches and develop solutions.
5. Participate in project design meetings and propose improvements if necessary.
6. Plan project schedules and manage team goals.
7. Supervise projects and coordinate all team members to keep workflow on track.
8. Manage project related paperwork by ensuring all necessary materials are available.
9. Prepare accurate job quotations & job orders, ensuring thorough understanding of project requirements and cost estimation processes.
10. Excellent in communication via email, including managing multiple email inquiries, and responding promptly.
11. Conduct fieldwork as required, including attending client meetings, site visits, and other project-related activities outside of the office environment.
12. Proficient in negotiating terms, prices with clients to ensure best outcomes for the project and the organization.
13. Support business development efforts by participating in client meetings and presentations.
14. Track sales leads and client’s orders.
15. Adhere to budget by monitoring expenses and implementing cost-saving measures.
16. Liaise between other departments and the client to provide service most suitable for the client’s needs.

Job Qualifications:

1. Diploma or Degree in Engineering / Technical Studies or Business Administration
2. Proven 2 years’ experience as a Client Service Executive or Project Coordinator or similar role in the Advertising, Printing, Fit Out, Signages industry is mandatory.
3. Should possess advanced skills in MS Office, specifically in Excel, including but not limited to data analysis, creating spreadsheets, using formulas and functions, and generating reports.
4. Ability to adapt to flexible working hours as projects may demand.
5. Exceptional verbal and written communication skills, with the ability to convey complex information clearly and professionally to team members & clients.
6. Ability to work well under pressure and demonstrate dedication to meeting project deadlines and ensuring client satisfaction.
7. Valid UAE Driving License is Mandatory.
8. Excellent analytical and problem-solving skills.

Additional Benefits:

• Employment Visa.
• Medical Insurance.
• Company Vehicle with Gas.
• Air Ticket.

Application Question(s):

1. Do you have any past experience in tele-sales?
2. Do you have any past experience in outdoor/indoor sales?
3. Do you have any past experience in the Printing/ Signages /Advertising / Fit out industry?