Client Service Executive (Fixed Term Contract)

Client Service Executive (Fixed Term Contract)

Dubai, DU, AE

Fixed Term

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

Client Service Executive - UAE

How will you make an impact?

As a true ambassador of Cartier, you will contribute to client service operations and projects. You will be supporting the Client Services Project Manager in implementing CS strategies and policies in the boutiques, briefing boutique teams on CS updates, managing tools, and coordinating with call center and technical partners. You will also be supporting in the implementation of new CS procedures in the boutiques and maintaining/improving existing service offers.

You will be assisting in CS projects, collaborating with teams, and enhancing processes for better client service.

How will you experience success with us?

You will be able to create spreadsheets in Excel and presentations in PowerPoint. SAP experience is preferred, along with experience in watchmaking and jewelry. You will enjoy creating unique experiences, thrive on achieving challenging targets, be curious and passionate, and emphasize collaboration in a team. Good interpersonal skills, empathy, and confidence are essential.

You will also have knowledge about watchmaking and jewelry techniques, and a drive for continuous learning.

Your journey with us:

If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with our Client Service Project Manager, Client Experience Manager, and HR for a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to be part of the Client Services team!