Client Relationship Manager

Location: Dubai

Company: Pythonbull – A Marketing Agency

Job Overview

Pythonbull is seeking a Luxury Client Account Manager to oversee high-profile clients in the luxury industry, including jewelry and premium brands. This role demands precision, professionalism, and proactive client servicing, ensuring seamless coordination of marketing initiatives, order management, and client interactions. The ideal candidate should be well-organized, detail-oriented, and adept at multitasking, with strong communication skills and a passion for luxury brand experiences.

Key Responsibilities

• Serve as the primary liaison for luxury clients, ensuring personalized service and satisfaction.
• Handle email correspondence professionally, keeping all client communications timely and well-documented.
• Maintain task-oriented workflow, ensuring deadlines, order tracking, and follow-ups are handled efficiently.
• Coordinate client projects, marketing initiatives, and branding activities with internal teams.
• Keep accurate client records, including orders, deliveries, feedback, and service requests.
• Support social media marketing efforts by assisting with content approvals, insights, and campaign coordination.
• Stay informed on the latest marketing AI tools and emerging digital trends to enhance efficiency.
• Generate reports on client interactions, sales performance, and project progress.
• Assist in planning and executing luxury events, activations, and promotional campaigns.
• Help improve client retention through proactive engagement and personalized service strategies.

Requirements

• Strong communication and relationship management skills.
• Ability to prioritize tasks and manage multiple client accounts seamlessly.
• Experience in handling luxury clientele, particularly in jewelry, fashion, or premium brands.
• Fluency in email etiquette, professional correspondence, and task management.
• Knowledge of marketing, branding, and customer experience strategies.
• Familiarity with CRM software, social media management, and digital tools.
• Basic understanding of AI-driven marketing solutions and automation tools is a plus.
• Problem-solving mindset, strong organizational skills, and attention to detail.

This role is perfect for someone who thrives in high-end client servicing, structured coordination, and marketing operations while keeping up with the latest digital advancements.

If you're passionate about luxury, marketing, and delivering an unparalleled client experience, we’d love to hear from you.