Client Care Manager

Additional Responsibilities:

• Assist in the development of goals and objectives for Always Best Care.
• Assist in assuring continued customer service support by answering customer inquiries as required.
• Perform other related duties as assigned.

Knowledge & Skills Requirements:

• Demonstrate exceptional interpersonal skills, multi-tasking and problem solving.
• Present well to clients and peers.
• Demonstrate working knowledge of health care in home and institutional setting.
• Comfortable with closing/asking for business.
• Excellent telephone communication skills, basic knowledge of office and typing skills, good writing & creative skills, good organizational and problem solving skills.
• Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Always Best Care environment.
• A basic understanding of medical terminology relating to the senior population and rehabilitative care; be willing to obtain certifications that will make the candidate more knowledgeable about Health and Safety programs within the first 6 months of hire.
• Requires a valid driver’s license, reliable transportation and insurance.
• Group Presentation Skills.