- Collaborating closely with executive leadership, business units, and stakeholders to understand their technology needs and drive technology-enabled business initiatives.
- Create and manage the technology budget, optimizing resource allocation and ensuring cost-effective solutions.
- Oversee the design and implementation of robust technical architectures, website and mobile app development ensuring alignment with business requirements, security standards, and industry’s best practices.
- Establish and maintain efficient and reliable technology operations, including systems infrastructure, network, data management, and security protocols for high performance, uptime, and data integrity.
- Develop and implement disaster recovery plans and business continuity strategies.
- Identify and mitigate technology-related risks, ensuring data privacy and security regulations compliance.
- Create and oversee high-level KPIs for the IT and development department.
- Develop strategic plans and set timelines for evaluation, development, testing, and deployment of all technical, web, and mobile services.
- Establish, design, and architect website and mobile app development processes, timelines, and objectives.