Implementing a system to ensure that accurate billing information is entered into the billing system.
Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract ysis, and billing.
Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
Reviewing financial hardship applications.
Overseeing the hiring and training of staff.
Efficiently managing patient complaints in respect of billing and collections.
Planning and structuring the department workflow and staffing.