Chief of Staff Global Support

This role reports directly to the VP of Global Support and has executive visibility as a key leader in the company.

Location: This role will be home based in the Americas or EMEA.

What your day will look like

1. Work with department leadership to shape long term strategies for the department
2. Understand, report and manage organisation and team level KPIs
3. Prioritise growth initiatives and safeguard current operations
4. Manage the strategic agenda of the leadership team
5. Run leadership team meetings
6. Ensure a strong, candid team dynamic with productive, professional dialogue
7. Be a strategic adviser, confidant and proxy for the VP of Global Support
8. Clarify and oversee connection points and initiatives across departments
9. Optimise processes by looking for and addressing gaps and inefficiencies
10. Travel internationally twice a year for up to straight two weeks for company events

What we are looking for in you

1. You are an articulate communicator and master organiser
2. You love open source software and working with brilliant people
3. You enjoy getting all the details right and running a smooth organisation
4. You're a proven generalist and follow industry trends and new technologies
5. You understand and value getting things done the right way
6. You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
7. You've worked with Linux, with a preference towards Ubuntu
8. You are familiar with public and private cloud platforms

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

1. Distributed work environment with twice-yearly team sprints in person
2. Personal learning and development budget of USD 2,000 per year
3. Annual compensation review
4. Recognition rewards
5. Annual holiday leave
6. Maternity and paternity leave
7. Employee Assistance Programme
8. Opportunity to travel to new locations to meet colleagues
9. Priority Pass, and travel upgrades for long haul company events