Chief Executive Officer - FRS and Defence

CEO (FRS and Defence)

Make a difference every day!
Serco Middle East, in partnership with our local joint venture partner, is leading an ambitious transformation in Abu Dhabi to establish a National Champion in Emergency Services, Risk, Resilience, Training, and Defence and Security Advisory. We’re assembling a top-tier management team to drive this mission, setting strategies, building operational capabilities, and executing sustainable growth across these critical sectors.

Your Opportunity

The CEO will hold the crucial responsibility of spearheading and overseeing the business transformation and progressive development of the Client's Target Operating Model (TOM). This role encompasses the Client’s (Fire Rescue Services Operations and Training Business) and Partner (Defence Advisory Business) and the establishment of a new growth function, a task aimed at guaranteeing the operational efficiency and financial growth of the business, thereby ensuring its long-term sustainability and success.

The ideal candidate requires exceptional interpersonal and communication skills to effectively manage diverse stakeholder relationships, the ability to work under pressure in a fast-paced and rapidly changing business environment and a deep understanding of the cultural and regulatory landscape of the UAE is highly advantageous.

Key Accountabilities

Develop and implement a 5-year strategy and business plan for the Group aligned with each brand’s objectives:

1. Augment training business
2. Establish operational business with mature systems and process
3. Build a scalable and profitable model

Partner:

1. Leverage historic reputation with government clients
2. Invest in new capabilities
3. Become a Defence sector Thought Leader

Group:

1. Protect existing contracts
2. Expand into client base

Lead the transformation of the business’ Target Operating Model (TOM) to improve operational effectiveness and innovation; focusing on 6 Strategic Imperatives:

1. Create and embed a robust Corporate Management System
2. Create and embed BD and Bidding Processes
3. Build strong BD and Bidding Capabilities
4. Create and execute the Group 5 Year Strategy
5. Create and execute the Group 5 Year Business Plan
6. Establish our Partner as a key Defence Advisor to the nation

Specific Requirements

1. Proficiency in strategic business planning and operational execution.
2. Strong financial acumen and ability to manage budgets, forecasts, and financial reports.
3. Excellent leadership skills with a capacity to drive team performance and foster a productive work environment.
4. Expertise in change management and organizational transformation.
5. Master’s degree in business administration, Management, or a related field.
6. Minimum of 15 years of senior management experience in a similar role, including experience in Abu Dhabi, preferably in the emergency services, defence or crisis and disaster management, related sectors.

What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

1. Competitive monthly pay and allowances that are commensurate with the role and industry standards
2. Comprehensive medical insurance coverage and life insurance
3. Competitive leave benefits that exceed industry standards
4. Annual airfare allowance for expat colleagues
5. Supportive work environment fostering a positive Safety-First culture
6. Access to wellbeing programs
7. Career growth opportunities within a global organization

Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that celebrates the perspectives and backgrounds of our employees.