Chief Executive Officer

The CEO of YJOZ will lead the company’s mission to create a profitable, sustainable rental marketplace in the UAE and beyond, transforming YJOZ into the region’s go-to platform for renting a variety of items. This role involves driving YJOZ’s strategic vision, achieving business growth, maximizing revenue, and positioning YJOZ as an innovative leader in the circular economy.

Key Responsibilities:

1. Strategic Vision & Execution:
   • Develop and execute a comprehensive business strategy to make YJOZ the leading platform for renting various goods, with a focus on sustainability and customer convenience.
   • Identify and expand into profitable categories within the rental market, analyzing customer demand trends to prioritize high-impact opportunities.
   • Build brand awareness and position YJOZ as a unique, user-friendly, and trusted platform through targeted marketing and partnerships.
2. Revenue Growth:
   • Set and achieve aggressive growth and revenue targets by establishing monetization models such as subscription services, commission-based earnings, or premium features.
   • Identify and diversify revenue streams by adding categories based on market trends and customer needs, starting with profitable and high-demand items.
   • Oversee pricing strategies, promotional efforts, and customer acquisition initiatives to ensure a competitive and profitable platform.
3. Operational Excellence:
   • Build a scalable and efficient operational framework, ensuring YJOZ’s infrastructure supports growth and high user engagement.
   • Establish KPIs for product and service quality, user satisfaction, and operational efficiency to maintain a high standard of service.
   • Implement systems for user feedback and continuous improvement to enhance user experience and loyalty.
4. Team Leadership:
   • Assemble and lead a high-performing team with expertise in marketing, technology, business development, and customer service.
   • Foster a culture of innovation, accountability, and customer-centricity, encouraging team members to contribute to YJOZ’s mission.
   • Provide clear objectives, performance targets, and professional development opportunities for the team.
5. Financial Management & Investor Relations:
   • Develop a sustainable financial model with short- and long-term profitability in mind, ensuring resources are allocated to high-priority areas.
   • Engage with investors and stakeholders, providing regular progress reports and financial forecasts.
   • Secure additional funding if necessary and manage investor relationships to support YJOZ’s growth and innovation objectives.

Key Performance Indicators (KPIs):

1. Revenue & Profitability:
   • Meet or exceed monthly and quarterly revenue targets, with a specific growth percentage each year.
   • Achieve profitability within a designated timeframe, focusing on operational efficiency and sustainable revenue streams.
2. User Acquisition & Retention:
   • Increase active user base by a set target each quarter.
   • Improve user retention rate through a strong, user-focused product and regular engagement initiatives.
3. Category Expansion:
   • Successfully launch new rental categories based on market demand and meet target adoption rates for each category.
4. Brand & Market Positioning:
   • Achieve brand recognition targets within the first 12 months, becoming a top choice for sustainable and convenient rentals in the UAE.
   • Develop key partnerships and collaborations that drive visibility and credibility for YJOZ.
5. Customer Satisfaction:
   • Maintain a high average customer rating and resolve 95% of issues within a 24-hour window.
   • Regularly review and enhance customer service procedures to improve satisfaction scores.

Ideal Candidate Profile:

• Proven track record as a CEO or senior executive, ideally in an e-commerce or tech start-up environment.
• Strong entrepreneurial mindset with experience in launching and scaling businesses.
• Knowledge of the UAE market and a deep understanding of the circular economy and rental platforms.
• Excellent leadership skills, with a focus on building a motivated, high-performance team.
• Experience in financial planning, revenue generation, and investor relations.

Job Type: Full-time

License/Certification:

• UAE Driving License (Required)