Charge Nurse-SKMC-Emergency Room

Job Description

Understands, supports, and promotes the mission, vision, and values of the Organization. Provides age-appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Provides professional leadership through the supervision of the patient care team and the maintenance of clinical standards and quality of patient care within the unit during their shift. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.

Responsibilities

Leadership

1. Provides professional leadership and acts as a role model and mentor to fellow nursing staff.
2. Demonstrates critical thinking and provides leadership in conflict management and problem solving.
3. Promotes and supports a collaborative practice model.
4. Collaborates with the interdisciplinary team to provide patient and family-centered care.
5. Demonstrates a professional commitment to patients and fellow nursing staff.
6. Adopts an interdisciplinary team approach based on mutual respect and direct communication between health professionals.
7. Liaises with Nurse Manager/Nurse Supervisor to ensure the patient care load is addressed with the appropriate staffing and skill mix in an environment which is safe for the patient and nurse.
8. Ensures the nursing staff works within their capacity, experience, training, and scope of practice.
9. Participates as assigned on committees, working groups, and other organization activities.
10. Acts as a preceptor to less experienced staff as required.
11. Monitors staff performance, providing regular constructive feedback, coaching, guidance, and support to team members on the shift.
12. Actively participates in organizational change in a constructive manner.
13. Management of the unit in the absence of the Nurse Manager.
14. Monitors clinical care to ensure clinical standards are met. Identifies variances and initiates corrective measures as required.
15. In collaboration with the Nurse Manager, shares in the responsibility of formal evaluation of staff performance and achievement of annual performance goals.
16. Participates in unit budget preparation to ensure adequate resource availability and to monitor resource usage.
17. Monitors and coordinates effective and efficient utilization of human resources, consumables, and equipment.

Clinical Practice

1. Responsible for monitoring direct and indirect patient care to achieve optimum patient outcomes.
2. Provides patient care within the regulatory body Scope of practice, organization policies and procedures, and the Unit Scope of Service.
3. Assumes accountability and responsibility for own practice and does not carry out tasks beyond the level of competence.
4. Provides guidance to nursing staff in the planning, implementation, and evaluation of individualized patient care.
5. Coordinates the interdisciplinary team activities to provide patient and family-centered care.
6. Demonstrates service excellence and acts as a patient advocate to support the patients' rights and dignity at all times.
7. Coordinates referrals and utilizes available resources for the provision of comprehensive care to patients and families.
8. Promotes and utilizes evidence-based practice in the provision of care.
9. Facilitates a climate of mutual understanding and appreciation of cross-cultural differences inherent in a multicultural society.
10. Administers medications according to organization policies and procedures.
11. Understands actions of medication and contraindications, evaluates patients' responses, identifies side effects, and initiates appropriate action.
12. Is responsible to ensure that on a shift basis at unit level, the monitoring, replacement, storage, and administration of Narcotic and Controlled Drugs is in accordance with Ministry of Health and HA-AD Narcotic Policies and Procedures.
13. Is accountable and responsible to maintain a sound knowledge base in medication and administration of medications.
14. Collaborates with Pharmacy services to ensure the provision of medication needs of the unit.
15. Reports Adverse Drug Reactions (ADRs) and Medication errors in accordance with organization policy.
16. Responds to all levels of emergencies according to the organization's policies and procedures.
17. Provides guidance and advice to the patient care team on clinical and administrative matters.

Communication

1. Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy.
2. Facilitates effective communication between the patient, family, and the interdisciplinary health care team as required.
3. Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
4. Provides a comprehensive clinical handover/report as required to ensure patient safety.
5. Attends Patient Care rounds and communicates and updates the attending Healthcare provider on changes in the patients' condition.
6. Communicates with the patient care team ongoing changes in patients' plans of care and unit activity.
7. Ensures the nurses communicate and report changes in the patients' condition to the relevant health care provider and that new orders are carried out.
8. Ensures documentation reflects a continuous, systematic, and accurate nursing process.
9. Ensures clear and accurate documentation of all patient care events and is compliant with organization policies and procedures.
10. Monitors and audits compliance with organization documentation standards.
11. Establishes and maintains professional boundaries with patients and members of the healthcare team.

Performance Improvement/Risk Management

1. Participates and/or leads quality improvement activities by assisting with the development, implementation, and review of standards, policies, procedures, and guidelines, evaluation of indicators, and reporting of outcomes and trends.
2. Monitors and evaluates unit operations and services in order to identify problems and takes a lead role in improving systems and safe patient care.
3. Participates in interdisciplinary teams and Performance Improvement Projects for evaluation and improvement of processes and clinical practice.
4. Ensures provision of a clean and safe working environment that minimizes risks to patients, visitors, other staff, and self. Identifies faulty and defective equipment and furniture, removes from service and takes corrective action.
5. Complies with International and HAAD Patient Safety Goals.
6. Promotes and audits compliance with the organization's Infection Control policies and procedures.
7. Identifies, investigates, reports, and implements corrective action for incidents or complaints as appropriate. Completes appropriate documentation according to organization policy.
8. Delegates responsibilities to the nursing team in response to an emergency situation.

Education

1. Assesses patient and family education needs, plans for and provides education, and evaluates outcomes.
2. Provides a suitable environment that supports patient and family learning.
3. Acts as a resource nurse to ensure patient and family are provided with accurate information and resources to meet their health care needs.
4. Engages in health promotion activities in the organization and community.

Professional Responsibilities

1. Identifies learning needs of the junior staff on the Unit in conjunction with the Clinical Resource Nurse and Manager and assists with the implementation of educational activities.
2. Is responsible for educating less experienced staff in adverse drug reactions and the process to be followed for medication errors.
3. Completes mandatory and unit-specific competencies and demonstrates ongoing competence.
4. In conjunction with, but not limited to, the Line Manager/CRN, identifies own professional learning needs and develops an annual learning plan.
5. Develops and maintains own Professional Portfolio as per HA-AD policy.
6. Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge and technology.
7. Initiates or participates in Nursing and/or other disciplines research that contributes to continual improvement in standards of care.
8. Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HAAD and the organization's requirements.
9. Demonstrates evidence of ongoing professional development in leadership and management.

General

1. This job description is not definitive and following periodic review may be subject to change.
2. The charge nurse will also be expected to contribute to the wider corporate and organizational development needs as appropriate within the scope of practice.
3. The charge nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.
4. Upholds the organization customer service standards at all times.

Position Highlight

• Lead and support our dynamic nursing team.
• Ensure high-quality patient care and workflow efficiency, monitor and improve nursing workflows to enhance patient care.
• Participate in quality improvement initiatives and audits.
• Take charge during critical situations (Mass casualty or ED surge plan, Code Blue/Pink/White and Trauma).
• Monitor availability and functionality of emergency equipment and supplies.

Required Experience

• Emergency Nurse experience not less than 6 years.
• Acting Charge Nurse role not less than 2 years.
• Strong Clinical skills in emergency and trauma care.
• Demonstrates Leadership and Crisis management skills.

Qualifications
Required

• NLT 4 years clinical experience post qualification in an appropriate & relevant healthcare setting.
• NLT 2 years experience as charge nurse in a particular unit.

Desired

• N.A.