CE-Professional Print Account Manager

As a PP Account Manager, you play a vital part in Canon's innovative business sales team. You will be responsible for bringing in new Business to Business (B2B) clients and renewing, upselling, and cross-selling to existing clients in the UAE, hence creating revenue growth by growing sales of Production Print Products.

By regularly engaging with new potential customers and existing customers in this vertical, you will serve as the relationship lead to these clients, as well as an internal advocate for the clients at Canon.

You are responsible for understanding each client's unique environment, business needs, technology vision, and internal motivations. Using this knowledge and your technical background, you will seek out ways to fulfill clients' needs, grow each client's annual revenue, and strive to ensure client satisfaction and retention, maximizing the awareness of the brand's name within the country.

What we give

With Canon, you'll get the support and encouragement you need to grow from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon, we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally. Canon also has a strong commitment to sustainability encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make a positive social contribution.

Responsibilities

• Responsible for selling Canon Production Print Products.
• Generating top-quality prospects from small to large new businesses across the UAE and managing a very active pipeline with short or long sale cycles. Acquire and close new business deals through cold calling and prospecting.
• Responsible for the care, retention, and revenue growth of existing clients.
• Establishing strong business contacts/relationships with stakeholders, including data gathering and leading the customer journey to becoming a customer and keeping them happy.
• Identify qualified prospects and navigate company structures to identify decision-makers. Proactively seek new avenues to penetrate clients and attract prospects, and identify opportunities to grow business with existing clients.
• Applying consultative sales skills required to assist in explaining product benefits and features, overcoming objections, and closing sales.
• Drive customer engagement meetings, develop opportunities, and other skilled assets to position, propose, and close deals.
• Deliver face-to-face and/or online presentations and proposals.
• Maintain active pipeline reports through Salesforce, logging all activities.
• Quote prices and rates as needed to close the deal.
• Assist with the analysis and preparation of recommendations that will drive greater productivity, cost reduction, or quality/process improvement.
• Able to gather (high level/detailed) customer requirements and sound understanding of business processes translating into a high-level solution design.
• Build compelling value propositions supported with a solution design and a clear business case (financial and business drivers) in customer meetings.
• Work in collaboration with Canon Presales Consultants and Professional Services to define the best solution to propose to the customer.
• Formulate complex facts/solutions comprehensibly.

What we ask

• Bachelor's Degree in any field.
• Extensive know-how in the area of business process optimization, digital transformation themes, and/or in the field of cost calculation, as well as analysis and benchmarking.
• Strong interest and motivation in familiarizing yourself with the topic of new technologies and current IT vendors landscape.
• B2B Account Management background is preferred.
• Proven lead generation and cold calling (telephone or face-to-face) experience.
• Outstanding lead generation, sales, business development, and negotiation skills.
• Social media skills (LinkedIn, Networking, etc.).
• Excellent interpersonal and communication skills (written and verbal).
• Excellent mathematical and analytical thinking.
• English is mandatory; Arabic is an advantage.
• Experience using MS Office tools, advanced Salesforce usage, and knowledge.
• Adaptable to unforeseen situations, keeping focus on the customer and making empowered decisions with integrity, empathy, and compassion.
• Consultative sales skills required to assist in explaining product benefits and features, overcoming objections, and closing sales.
• Ability to translate potential client needs into sales opportunities.
• Excellent listener, assertive, persistent, persuasive, and results-oriented.
• Strong hunter/new business development skills in B2B sales with a desire to exceed expectations and quotas.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Apply appropriate sales techniques and demonstrate sustained achievement of stated goals.
• Must be a self-starter with effective time management skills.
• Valid UAE driving license and car is a must.
• Experience in color management and the printing industry is a must.

You will need

• Mission-focused: Mission is to close new business.
• Numbers-driven: Know that sales are a numbers game and are always looking for ways to be more productive and efficient.
• Competitive: Thrive on competition with others or yourselves. You hate to lose even more than you love to win.
• Persistent: Do not take no for an answer and you have no problem being seen as borderline pushy.
• Independent: Like to see yourselves as lone wolves who do not need a pack or even a leader to get the job completed.

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates, and promotes regardless of race, religion, national origin, sex, disability, age, veteran status, or other protected status as required by law.

Required Experience:
Manager