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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced CCTV Supervisor to join our team at One&Only Royal Mirage Hotel in Dubai.
With the global growth of our brands, you will be an integral part of Resort's success and your role goes beyond developing potential relationships with our clients. You will assist in managing the resort's Security Functions and practice the maintenance of Security standards, ensuring the company complies with all Health and Safety Regulations as set by the OHASA Act.
Responsibilities
Key Duties and Responsibilities
- Monitoring of 24/7 CCTV Surveillance Camera System
- Train CCTV Operator regarding all the security policies and procedures.
- Enforce discipline and report, warn or counsel on incidents of indiscipline observed as appropriate.
- Surveillance of hotel staff
- Ensuring that they abide by the House Rules.
- Keeping track of movements of staff who are classified as suspects under investigations.
- Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes.
- Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers, or difficult characters.
- Participating in special functions or operations conducted or organized by the Hotel for VIPs, shows, etc., private organizations or individuals having official business connected with the Hotel, as well as The Department directed against criminal and undesirable elements.
- Conducting regular and periodical checks and taking immediate follow-up action to rectify faults, damage, etc.
- Reflecting all activities involving the Department in the Daily Security Report.
- Inspecting and briefing security officers before deployment to ensure that they are neat and tidy in appearance.
- Be held accountable for the overall performance of the on-duty security personnel and all security-related matters.
RequirementsSkills, Experience & Educational Requirements- Minimum 2-3 years experience in a similar role is desirable in a 5-star hotel.
- First-Aid level 1
- Fire Fighting
- Computer Literacy
- Basic Knowledge of Fire Panel/Alarm System
- CCTV Experience Essential
- Telephone Etiquette
- Fluent in English Language
- Knowledge of operation of the CCTV system.
- SIRA CCTV Operator License.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.