CCTV Operator

Vigilance: The CCTV Operators shall when operating the CCTV Room be held responsible for keeping vigilance over the CCTV monitors with the view to detect:

• Human traffic entering or leaving the Hotel particularly criminal or undesirable elements.
• Illicit movements of goods particularly those leaving the Hotels premises.
• Misdemeanors committed by staff.
• Any other activities of unusual nature.

Maintenance: Ensuring that the CCTV equipment is in good working condition when taking over duty. In the event of any:

• Malfunction: Record in the Security log Book for follow-up action by the Supervisor or his Assistant. DO NOT attempt to meddle with any of the equipment.
• Blank occurring on CCTV monitor screens: Indicatives of malfunction, thefts, or sabotage to the CCTV camera. In such an event, promptly alert and direct the nearest Security personnel to investigate and determine its cause.
• Recording of details of incident and action taken in the Security log Book.
• Taking prompt action through the walkie-talkie or phone to alert the Supervisor, Concierge, and Engineering Department if any of the lifts jammed as indicated on the Lift Supervisory Panel.
• Informing the Field Officer of their meal relief roster as prepared by Supervisor in the Security log Book. Granting of any emergency relief requested by the Field Officer.
• Redeployment of field officers as scheduled as per instructions from Security Manager or Security in Charge.
• Granting of emergency relief to field officer.
• Anti-Robbery Alarms: Act promptly through the walkie-talkie to alert and direct the Supervisor to the scene of activation of the Robbery activation and call the Security Manager.
• Reported via phone or Radio. Reception Check-in counter to phone Security Room if in need.
• Fire Exit Security Alarm: Monitoring and recording the time, date, and location of activated Fire Exit Security Alarm in the Security log Book for collation and setting a MouseTrap to apprehend the culprit.

Qualifications:

• Previous experience of at least 2 years in the same field.
• Certification in CCTV either from DPS or PSBD.
• Computer literate in Microsoft Windows applications required.
• Must possess a professional presentation.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.

Remote Work: No

Employment Type: Full-time