CBD Country Operations Manager | UAE

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are driven by data and want to create an impact via seamless operations, then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Business Planning, Negotiation, and Insight:

1. Translate strategy into optimized customer business plan that maximizes turnover and profit in the customer/channel/ Business Group and drives it internally & externally.
2. Develop and drive the customer/channel relationship strategy for UAE.
3. With the Key Account Managers, translate strategy into optimized customer business plan that maximizes turnover and profit in the customer/channel and drives it internally & externally.
4. Craft and simulate strategies and scenarios to close gaps to target and/or exploit opportunity areas in collaboration with CSP/CBD team.
5. Identify potential new business opportunities and develop plans to capitalize on them.
6. Analyze market trends and competitive landscape to identify new opportunities for growth.

Activity Planning (Promo / Non-promo) & Execution

1. Review the Promo plan with focus on pre-evaluation of all TTS spend to ensure that the right activity is included in the plan to maximize ROI.
2. Build insights for customer category performance and incorporate learnings to modify future promo and non-promo planning.
3. Complete customer marketing calendar build up considering seasonality, Category plans, customer themes.
4. Ensure full adherence & compliance to iOPS tools & processes (TPM) to reflect market plans and activities, streamlining spends, customer claim closure.

In-Store Execution:

Deploy Category JTBD in all relevant channels, through landing Displays/POSM/Loyalty/Events catered by Business group.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Minimum Bachelors degree in Business Management or relevant fields. Masters is a plus.
• Strong Sales background & exposure to channels & categories. CSP experience is an advantage.
• Proven track record of successfully leading and managing teams.
• Breadth of experience within channels & category roles will be preferred.

Skills

• Stakeholder management: strong ability to build relationships across all levels of the organization.
• Strong Bias for action to drive through change with multiple markets/stakeholders.
• Strategic thinking around business Development & channel strategy building.
• Data & Analytical capabilities to simulate financials and plans.

Leadership

• You are an inclusive motivator of people. Your team delivers with real passion, growing and learning from each other whilst delivering quick wins.
• You are responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Critical SOL (Standards of Leadership) Behaviors

• PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.