Case Manager

• This position will be a key member of the management team; playing a crucial role in improving patient and customer experience through identifying, analyzing and reporting issues as well as the mobilization of customer feedback. Through collaboration with all departments, and managing improvement projects which will lead to enhancing the customer journey; and ultimately result in:
• Achieving a high level of patient satisfaction;
• A focus on improving the overall patient experience in the hospital;
• To make the patient the center of the service.
• Maximiser growth and revenue opportunities
• Exploring cost saving opportunities

Desired Candidate Profile

• Bachelor/ Master in Business Administration/ Operations.
• Job experience required: at least two (2) years in insurance in hospital field or related field.
• Computer Literate.
• Fluent in spoken and written English. Spoken Arabic is advantageous but not essential.
• Demonstrates sound decision-making and leadership abilities.

NMC is a diversified business conglomerate. One of the focus areas being Healthcare, with Specialty Hospitals, Medical centres and Clinics across the UAE. NMC Healthcare provides a comprehensive range of healthcare services, supported by experienced medical professionals cutting across various disciplines, covering the entire gamut of medical diagnosis and treatment. Over the years, NMC Healthcare has earned a reputation as a world-class medical institution synonymous with genuine care, concern and commitment.

NMC Healthcare LTD

Gordon Sheach - NA

PO Box. 764659, DD#16-109-001, Al Khatem Tower, ADGM Square, Al Maryah Island, Abu Dhabi, UAE