Case Coordinator

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-time, Permanent

About Us:

Skills Hub Recruitment is excited to partner with a leading healthcare provider in Abu Dhabi, known for its unwavering commitment to providing patient-focused care. We are currently seeking a dedicated and detail-oriented Case Coordinator to join their passionate healthcare team. If you're driven by the opportunity to coordinate patient care, work closely with multidisciplinary teams, and ensure smooth healthcare delivery, this is the perfect role for you to make a real difference.

Key Responsibilities:

Case Management:

• Oversee and manage the case coordination process, ensuring timely, high-quality healthcare delivery. Collaborate with healthcare professionals to develop and implement customized care plans for patients.
• Serve as a liaison between patients, families, and healthcare providers, ensuring that patient needs are met and their voices are heard throughout the care journey.

Coordination of Care:

• Facilitate communication and cooperation between healthcare team members to ensure a seamless flow of appointments, tests, and consultations, maintaining continuity in patient care.

Documentation:

• Keep accurate and detailed records of patient information, including assessments, care plans, and other critical documentation. Ensure all documentation is in compliance with healthcare regulations and organizational guidelines.

Resource Management:

• Optimize the use of healthcare services and resources, aiming for cost-effective and efficient care delivery. Assist in identifying and utilizing community resources and support services as needed.
• Educate patients and their families on medical conditions, treatment plans, and available resources, reinforcing guidance and recommendations provided by healthcare providers.

Quality Improvement:

• Participate in ongoing quality improvement initiatives, contributing to case reviews and helping implement changes that improve the efficiency and effectiveness of care coordination.

Crisis Management:

• Respond to crisis situations in a calm and effective manner, coordinating with the healthcare team to address challenges affecting patient care.

Qualifications:

• Education: A Bachelors degree in Healthcare Administration, Nursing, Social Work, or a related field.
• Experience: Minimum of 2 years of experience in case coordination or a similar healthcare role (e.g., Homecare, Hospitals, Medical Centers, or Clinics).
• Regulatory Knowledge: Familiarity with healthcare regulations and compliance standards.
• Language: Fluency in both Arabic and English (written and spoken).
• Availability: Candidates must be immediately available to join the team.

Required Skills:

• Communication: Strong verbal and written communication skills, with the ability to engage effectively with patients, families, and healthcare professionals.
• Interpersonal Skills: Ability to establish and maintain positive relationships with patients and the healthcare team.
• Organizational Skills: Excellent organizational abilities to handle multiple tasks, maintain detailed documentation, and manage time efficiently.
• Problem-Solving: Analytical thinking to address challenges in patient care and develop effective solutions.
• Team Collaboration: Ability to work cooperatively with healthcare professionals and staff to create a supportive, positive work environment.

How to Apply:

If you are passionate about making a positive impact in healthcare and meet the qualifications, we encourage you to apply immediately. We look forward to hearing from you!