Campus Manager

Bachelor of Commerce, Bachelor of Business Administration

Nationality: Any Arab National, American (US), Australian, Canadian

Vacancy: 1 Vacancy

Job Description

The Campus Manager role requires a candidate who possesses a high degree of professionalism, strong work ethics and high accountability. If that sounds like you, read ahead!

Responsibilities:

• Provide excellent customer service to prospective students;
• Respond to student inquiries in a timely manner via phone, email, social media, including follow-up calls on a daily basis;
• Create and maintain student files from admission time to graduation;
• Organize student orientations and assist with marketing/social media as required;
• Stay informed and apply any new requirements or updates to day-to-day business and processes to stay in compliance, keeping the team up to date on new announcements or requirements;
• Compile, review and submit all required documentation needed for program changes, approval and program delivery purposes under the guidance of the Director;
• Ensure student files and instructor files are up to date and maintained as required;
• Ensure student evaluations and instructor evaluations are performed on a regular basis in coordination with the Director and that the feedback is shared and applied;
• Participate in the hiring process of instructors or other administrative staff, marketing or internal events as needed;
• Guide the admissions or administrative team to ensure they align with the requirements of the business and the ministry;
• Organize and lead staff meetings as required;
• Collaborate with product partners and vendors to build and maintain partnerships, facilitate product adoption and staff training;
• Problem solve and employ conflict resolution techniques to address any student concerns or problems.

Desired Candidate Profile

• Bachelor's degree in business, commerce or marketing;
• 10 years+ experience working at a private/public college or university in an admissions or leadership role is mandatory;
• Work experience in the USA, Canada, Australia or UK is preferred;
• Manage multiple tasks efficiently and successfully;
• Be able to work under little supervision and as a team;
• Be able to work effectively under deadlines and pressure;
• Strong attention to detail;
• High level of professionalism in communication and behaviour;
• Good command of business writing and communications, with special attention to grammar and spelling;
• Excellent working knowledge of MS Office Suite, social media, Adobe Photoshop, Zoom/Google Meet is required;
• Exceptional ability to resolve conflicts and problem-solve;
• Ability to take ownership of work and responsibility and deliver results is critical.