Call Center Agent

Job Responsibilities:

1. Candidates should have strong spoken & written communication skills in both Arabic & English.
2. Ability to handle calls, chats and emails in a professional manner.
3. Follow up on open cases and see them to closures.
4. Escalate necessary cases to respective teams as and when needed.
5. Willingness to work in shifts as this will be 24 * 7 operations.
6. Minimum 1 year call center experience needed.
7. Candidates who are available to start immediately will be considered.
8. Candidates with own transportation (car) will be preferred.

Company Industry:

• IT - Software Services

Department / Functional Area:

• Helpdesk
• Customer Service
• Telecalling

Keywords:

• Call Center Agent