Call Center Agent

Recruitment Manager | Emiratization Specialist | Connecting Talent with Transformative Opportunities Across Middle East

Role - Call Center Agent

Contract - 6 Months contract Extendable

Salary - 5000 AED

Location - Dubai

Type - Outsourced

Responsibilities:

• Handle inbound and outbound calls professionally and efficiently.
• Address customer inquiries, complaints, and service requests.
• Provide accurate information about products and services.
• Resolve issues promptly or escalate them when necessary.
• Maintain customer records and update databases.
• Meet performance targets, including call handling time and customer satisfaction.
• Adhere to company policies and quality standards.

Requirements:

• Minimum 1-2 years of experience in a call center or customer service role.
• Excellent communication skills in English
• Strong problem-solving and multitasking abilities.
• Familiarity with CRM systems and call center technology.
• Willingness to work in shifts, including weekends if required

Regards

TASC Recruitment Team