Butler - Guest Relations

Key Responsibilities:

1. Maintain operation and cleanliness of the pantry and the reception desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards.
2. Maintain an organized and professional atmosphere. Prepare and set tables and/or trays according to property standard SOPs, Outlet Requirements, and as per meal period and guest’s requirements.
3. Serve and clear food and drinks efficiently and punctually in line with our service standards.
4. Maintain an elevated level of personal appearance and hygiene throughout in line with Jumeirah grooming standards, report for duty on time wearing correct uniform, and provide courteous and professional service to Jumeirah guests and internal customers.
5. Comply with all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Jumeirah Group provides world-class and luxurious hospitality services to its guests.
6. Adhere to all HACCP standards in line with local regulatory requirements.
7. Adhere to all hotel and company standards, business conduct and ethics, policies and procedures including Health & Safety policies, Butler’s Grooming standards, punctuality/attendance procedures, and Quality standards.