Business Development Manager - Education-Related Payment Program in a Major UAE-Based Bank

Our client, a major national-level UAE-based bank, is looking for ambitious professionals for a position of Business Development Manager - Education Related Payment Product / Solution. This position is full time, permanent and is based in Dubai, United Arab Emirates.

Candidates for this role shall have residence in the United Arab Emirates; relocation from other countries/regions is not possible for this role.

An employee selected for this shall be responsible for:

• Identify new Educational business opportunities and develop strategies to achieve revenue growth targets;
• Build and maintain relationships with key stakeholders, including merchants, banks, and other financial institutions;
• Develop and execute sales plans, including prospecting, lead generation, and pipeline management;
• Collaborate with cross-functional teams, including product, marketing, and operations, to ensure successful execution of sales strategies;
• Analyze market trends and competitor activity to identify new opportunities and potential threats;
• Provide regular updates and reports to senior management on sales activity and progress toward goals;
• Negotiate contracts and agreements with clients and partners;
• Retain clients by building relationships and growing portfolios;
• Ensure compliance with regulatory obligations towards external parties, including but not limited to Regulatory/ Card Schemes/ PCI DSS rules and regulations;
• Offer schools ERP integrations and manage expectations;
• Monitor merchant transactions/volume and formulate appropriate merchant retention strategies to minimize attrition and monitor merchant dormancy;
• Work closely with the SME business team for lead generation and closure;
• Generate independent leads from references and close them proactively;
• Verify all documentation received from Merchant is as per Bank’s requirements, ensuring all agreements are signed and stamped;
• Provide quality service to all merchants with respect to their merchant/gateway services;
• Follow prescribed processes for all merchant-related activities, including ecommerce set-up and activation, integration, and timely updating of merchant information;
• Obtain adequate documentation in line with KYC policies at the time of new merchant sign-ups to ensure compliance with regulatory requirements;
• Possess working knowledge of the merchant acquiring business and implementation for all payment solutions offered by the company;
• Ensure high standards of confidentiality to safeguard commercially sensitive information.

Requirements:

• Minimum 2 years of relevant business development experience;
• Good knowledge of Card acquiring business, including new age digital POS channels;
• Good English communication skills (spoken and written);
• Knowledge of Arabic will be an additional advantage;
• Proficiency in PC skills;
• Ability to work under pressure;
• Relationship building skills.

A very competitive compensation package shall be discussed with shortlisted candidates.