Business Development Manager - After Sales - Commerical Vehicles

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.

Job Purpose

This role focuses on driving growth and revenue by identifying new business opportunities, nurturing client relationships, and expanding our aftersales services (e.g., maintenance, spare parts, warranties, repairs, and customer support). The ideal candidate will have a passion for customer satisfaction, strong analytical skills, and the ability to collaborate across teams to deliver innovative aftersales solutions.

Job Responsibilities

Business Development Strategy

1. Identify and pursue new business opportunities in the aftersales market (e.g., service contracts, extended warranties, parts sales).
2. Support the development and execution of strategies to grow aftersales revenue and customer retention.
3. Analyze market trends, competitor activities, and customer needs to propose actionable insights.

Client Acquisition & Relationship Management

1. Build and maintain relationships with existing clients to upsell/cross-sell aftersales products and services.
2. Prospect and onboard new clients through cold calling, networking, and participation in industry events.
3. Work closely with the sales and customer service teams to ensure seamless client experiences.

Collaboration & Coordination

1. Partner with technical, operations, and marketing teams to design competitive aftersales packages.
2. Provide input on pricing, promotions, and service enhancements to meet customer demands.

Sales Targets & Reporting

1. Achieve monthly/quarterly sales targets for aftersales products and services.

Customer Feedback & Improvement

1. Gather customer feedback to identify areas for improvement in aftersales offerings.
2. Advocate for process or service innovations to enhance customer satisfaction and loyalty.

Market Research

1. Stay updated on industry trends, regulatory changes, and emerging opportunities in the aftersales sector.

Job Requirements

Qualifications

• Education: Bachelors degree in business administration, Marketing, Engineering, or a related field.
• Experience:
  • 3-5 years of experience in business development, sales, or aftersales (automotive, industrial equipment, or B2B sectors preferred).
• Skills:
  • Strong communication, negotiation, and presentation skills.
  • Analytical mindset with proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite.
  • Ability to work independently and adapt to a fast-paced environment.

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.