Business Development Manager

Responsible for managing and maintaining strong business relationships with existing clients as well as researching and seeking collaboration opportunities with new partners to expand the reach of SSMC and grow the business sustainably. Maintains knowledge of marketplace issues, industry trends, competitive information, customer expectations, public policy and other market drivers.

At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.

Experience:

1. Required:
   5 years of relevant progressive experience in a similar role
   Experience in a Healthcare facility/system, preferably in the UAE
2. Desired:
   Experience in a large healthcare facility

Educational Qualification:

1. Required:
   Bachelor's Degree in Business; Marketing or related field
2. Desired:
   MBA an advantage

Responsibilities:

1. Provides support to clients through the development of new programs reflecting best global and regional practices and being the key contact for partnerships.
2. Analyses and researches organizations to find and develop new markets and improve volumes, and contacts potential clients to establish rapport and arrange meetings.
3. Ensures strong understanding of company products or services as well as business position and competitors to keep business relevant and competitive.
4. Develops quotes and proposals for clients including negotiating Payer Agreements, MOUs, Statements of Work and other related Contract Documents.
5. Collaborates and works alongside RCM Directors to establish and maintain strong business relationships with all payers and resolve any Payer performance issues as they arise.
6. Develops corporate payer relationships and identifies areas of opportunity to serve these partners better.
7. Assists RCM Directors to develop, assess and negotiate Payer contracts with sustainable reimbursement and other contract terms.
8. Maintains collaborative and effective relationships with internal and external key stakeholders.
9. Ensures compliance with SSMC DOA, policies and procedures.
10. Prepares and shares report on Business Development KPIs and progress.
11. Investigates and researches the latest in the healthcare industry and creates new opportunities to expand business.
12. Manages to keep abreast of significant economic, social and technical trends, and regulatory guidelines, and circulars as they relate to Healthcare in UAE.
13. Provides consultative services to the facility's leadership on potential opportunities in the market to drive demand and increase business activity in a sustainable way.
14. Provides data as needed to assess opportunities and provide management with the information required to make informed and timely decisions.
15. Ensures compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers as well as UAE law.
16. Monitors team performance to ensure achievement of department goals.
17. Identifies training opportunities and requirements for the team.
18. Participates in professional development of self and others.
19. Identifies areas of opportunities for improvement and efficiency and develops projects and programs to achieve the goals and mission of the organization.
20. Participates in operational committees and task forces as appropriate.
21. Ensures modeling and teaching the culture of the needs of the patient come first.

Accountabilities:

1. Develops and implements Business Development Strategy.
2. Manages to grow market share through various Business Development initiatives.
3. Manages growth in Medical Tourism volumes and preparation of packages; pathways and excellent patient experience.
4. Ensures to diversify revenue streams for SSMC.

Company Industry:

• Medical
• Medical Devices

Department / Functional Area:

• Business Development

Keywords:

• Business Development Manager