Business Development & Key Account Manager/ Director - Middle East & Africa

Company Description

Avaloq is an industry-leading technology and services providers for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail, digital and neobanks. We are the only independent provider of digital banking solutions to both develop and operate its own software through cloud-based software as a service (SaaS) or on-premises models.

We are seeking an experienced and driven Business Development & Key Account Manager / Director to join our dynamic team and lead our regional growth efforts in the banking and wealth management software market in Middle East & Africa markets.

Job Summary:
As the Business Development & Key Account Manager / Director for our Banking & Wealth Management Solutions, you will be responsible for driving sales strategy and executing targeted efforts to expand our customer base in the financial services industry. You will engage with C-suite executives, technology leaders, and key decision-makers to understand their needs and present our products as the best solution to their challenges. This role requires a deep understanding of the financial services industry, exceptional sales acumen, and a passion for delivering value to clients. Ability to sell On-Premise, SaaS, PaaS & BpaaS offerings from Avaloq.

Key Responsibilities:

• Sales Strategy & Execution: Develop and implement a strategic sales plan to meet the company’s revenue goals within the banking and wealth management sectors. Align sales efforts with corporate objectives and track performance against targets.
• Client Acquisition: Identify, prospect, and qualify new business opportunities within the banking, wealth management, and financial advisory sectors. Cultivate relationships with key stakeholders and decision-makers to generate sales leads and opportunities.
• Consultative Selling: Understand the unique needs and pain points of clients in the banking and wealth management industry. Tailor product demonstrations and presentations to showcase how our solutions can streamline operations, enhance customer experiences, and improve profitability.
• Key Account Management: Understand ongoing support and system needs of the existing clients and offer the right solutions
• Product Knowledge & Presentation: Stay up to date with the company’s suite of banking and wealth software products. Present solutions effectively to clients and offer consultative advice on implementation strategies, integrations, and ROI.
• Partnership Management & Building: Develop and maintain strong relationships with current clients, partners, and industry influencers to foster trust and long-term business relationships.
• Contract Negotiation & Closing: Lead the negotiation process for contracts and agreements, ensuring favourable terms for both the client and the company. Close sales and oversee the handoff to the implementation team.
• Collaboration with Cross-functional Teams: Work closely with marketing, product development, and customer success teams to ensure alignment in product offerings, customer needs, and feedback.
• Market Intelligence & Reporting: Continuously monitor market trends, competitors, and industry shifts to ensure our solutions remain competitive and meet the evolving needs of financial institutions. Provide regular sales reports, forecasts, and performance updates to senior management.
• Internal Process: Actively lead the internal, sales, pre-sales, compliance, corporate governance, due diligence, and approval processes to ensure quality of communication both internally and externally

• Experience: Minimum of 10 years of proven sales experience in the banking, wealth management, or financial technology (fintech) industry, with a track record of exceeding sales targets, especially in the Middle Eastern region.
• Industry Knowledge: Strong understanding of the banking, wealth management, and financial services landscape, including regulations, technology trends, and challenges faced by financial institutions.
• Sales Skills: Demonstrated ability to sell complex software solutions to senior executives, with expertise in consultative and solution-based selling methodologies.
• Communication: Excellent verbal and written communication skills, with the ability to present complex concepts in a clear, concise, and persuasive manner.
• Relationship Management: Proven ability to build, nurture, and maintain strong client relationships, with a customer-centric approach to sales.
• Leadership: Ability to work independently and collaborate with a team, manage multiple opportunities simultaneously, and mentor junior team members.
• Education: Minimum Bachelor’s degree in Business, Finance, or a related field. MBA or relevant certifications in sales or financial services is a plus.
• Technical Proficiency: Comfortable using CRM tools (Salesforce, HubSpot, etc.), Microsoft Office Suite, and other sales and presentation tools. Familiarity with banking and wealth management software is advantageous.
• Education: Proficiency in English. Arabic language would be an added advantage.