Business Development Executive

Rak Bank; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead the sales of merchant acquiring products. This role focuses on maximizing profitability through effective strategies and requires a deep understanding of POS and Ecommerce. You will be responsible for onboarding new clients, monitoring transactions, and ensuring high-quality service delivery. If you have a strong background in sales, excellent communication skills, and a passion for building relationships, this is an exciting opportunity to make a significant impact in the banking sector.

Qualifications

• 2+ years of experience in merchant acquiring or related fields.
• Strong understanding of card acquiring business and digital POS channels.

Responsibilities

• Develop strategies to achieve sales targets for merchant acquiring products.
• Onboard new businesses and monitor transactions to minimize attrition.
• Ensure compliance with KYC policies during merchant sign-ups.

Skills

Negotiation Skills

Communication Skills

Relationship Building

Sales Strategy Development

Knowledge of POS and Ecommerce

Education

University Degree or Equivalent

Job description

Description
The individual will spearhead the sales of the bank's merchant acquiring products and solutions, with a focus on maximizing profitability. This role requires a deep understanding of POS and Ecommerce domains to deliver tailored solutions to merchants, from initial sales through to payment implementation.

What You ll Do

1. Develop and execute strategies to achieve predetermined volume and revenue targets for the merchant acquiring business.
2. Identify potential clients and onboard at least 25 new businesses, achieving a monthly rental of 50k.
3. Monitor merchant transactions and volumes, creating effective retention strategies to minimize attrition and address merchant dormancy.
4. Collaborate closely with the SME business team for lead generation and deal closure.
5. Proactively generate and close independent leads from references.
6. Ensure all documentation received from merchants meets the bank's requirements and that agreements are properly signed and stamped.
7. Provide high-quality service to all merchants regarding their merchant/gateway services.
8. Adhere to prescribed processes for all merchant-related activities, including ecommerce setup, activation, and integration. Update merchant information promptly and handle/process acquirer chargebacks.
9. Collect adequate documentation in line with KYC policies during new merchant sign-ups to ensure regulatory compliance.
10. Maintain a working knowledge of the merchant acquiring business and the implementation of all payment solutions offered by the company.
11. Uphold high standards of confidentiality to protect commercially sensitive information.

What We're Looking For

1. University degree or equivalent qualification.
2. At least 2 years of relevant experience.
3. Excellent English communication skills (both spoken and written). Knowledge of Arabic is a significant advantage.
4. Strong negotiating capabilities.
5. Comprehensive understanding of the card acquiring business, including modern digital POS channels.
6. Highly driven and capable of performing under pressure.
7. Exceptional relationship-building abilities.

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