Business Analyst

Job Title: Business Analyst

Location: Ras Al Khaimah, UAE

Company: RAK Ports

Employment Type: Full-time

Experience Required: 2–5 years

About the Role

As part of our expanding Transformation Office, we are seeking an additional Business Analyst to support our growing portfolio of strategic and operational initiatives. This role plays a pivotal part in enabling data-driven decisions, supporting transformation efforts, and driving continuous improvement across the organization. The successful candidate will work closely with project stakeholders, leadership, and cross-functional teams to analyze performance, identify process gaps, and implement change.

Key Responsibilities

• Collect, interpret, and analyze operational and financial data to support strategic decision-making
• Assist in the development and implementation of process improvement initiatives
• Support project planning, monitoring, and risk analysis for transformation initiatives
• Create and maintain dashboards, KPIs, and performance reports using analytics tools
• Develop and update process documentation, SOPs, and governance frameworks
• Benchmark internal processes against best practices and recommend optimization strategies
• Collaborate with project teams to ensure alignment with PMO standards and business goals
• Ensure that safety, regulatory, and environmental standards are factored into business recommendations

Qualifications

• Bachelor’s degree in Business Administration, Business Analytics, or related field
• Additional certifications in Data Analytics, Business Process Modelling, or Project Management (e.g., PMP) are preferred

Experience and Skills Required

• 2–5 years of experience in a similar role (e.g., business analyst, transformation analyst, operations analyst)
• Strong skills in data analytics tools such as Power BI, Tableau, R, Python, or SQL
• Experience with PMO tools and process improvement methodologies
• Proven ability to present data-driven insights clearly and concisely to stakeholders
• Excellent problem-solving, analytical thinking, and communication skills
• Ability to work collaboratively across departments and with external consultants or vendors

What We Offer

• Opportunity to work on high-impact projects in a strategic transformation office
• Exposure to senior leadership and strategic decision-making
• A collaborative and progressive work environment
• Competitive compensation and benefits
• Work-life balance in the fast-growing emirate of Ras Al Khaimah

Join us at RAK Ports and be part of a team driving operational excellence and long-term transformation.