Business Analyst

General Overview:

Our client, a leading Insurance brokerage firm is looking to hire a Business Analyst for their team in Dubai, UAE. We are looking to connect with candidates who have an in-depth understanding of software engineering and enterprise IT systems, who will work closely with key stakeholders in the development and execution of Digital Transformation projects.

Key Responsibilities:

• Provide support to the development team during the software development lifecycle, including providing clarifications, troubleshooting issues, and reviewing deliverables.
• Develop and maintain project plans, timelines, and budgets.
• Coordinate with stakeholders to ensure the successful implementation of the digital transformation.
• Monitor and report on the progress of the digital transformation projects.
• Develop a comprehensive business requirements document for the software engineering team.
• Work with business stakeholders to understand business requirements and translate them into technical solutions.
• Analyze business processes, operations, and customer needs to identify opportunities for improvement and cost savings.
• Develop technical specifications and design documents to support software development projects.
• Develop and maintain strong relationships with the software engineering team.
• Create test plans and test cases to ensure that technical solutions meet quality standards and acceptance criteria.
• Develop and maintain a knowledge base of the Insurance industry and related regulations.
• Provide training and support to internal teams on the use of the new digital systems.
• Work with vendors and partners to carry out a gap analysis of integration documents including APIs.
• Research and analyze industry trends and customer feedback to identify areas of improvement.
• Ability to identify areas for improving sales and customer experience.
• Assist with the design, development, and testing of new digital systems.
• Perform system and data analysis to ensure that technical solutions are scalable, maintainable, and meet performance requirements.
• Participate in project planning and estimation activities, including providing input on timelines, resource requirements, and risk management.

Skills & Qualifications:

• Bachelor’s degree in Computer Science, or a related field.
• Proven experience in project management and business analysis.
• Excellent problem-solving, communication, and organizational skills.
• Strong understanding of the Insurance industry and related regulations.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and other related software.
• Proven work experience as a Business Analyst.
• In-depth understanding of software engineering and enterprise IT systems.
• Strong knowledge of requirements analysis techniques, process flow diagrams, and entity-relationship diagrams.
• Able to gather and analyze data, and requirements and use business knowledge to draw conclusions.
• Experience with requirements gathering, documenting, and analysis tools.