Business Analyst

A Business Analyst (BA) is a professional who acts as a bridge between stakeholders, such as business users and technical teams, to ensure that business needs are translated into actionable requirements for projects or solutions. The Business Analyst plays a critical role in helping organizations understand their challenges, defining goals, and creating processes or solutions that enable improvement and efficiency.

Key Responsibilities of a Business Analyst:

1. Requirements Gathering:

   • Eliciting Requirements: Conducting meetings, interviews, surveys, and workshops to gather business requirements from stakeholders.
   • Documenting Requirements: Creating clear, detailed documentation of business requirements, user stories, and acceptance criteria, often using tools like JIRA, Confluence, or Microsoft Office.
   • Stakeholder Management: Identifying key stakeholders and ensuring continuous communication and alignment throughout the project lifecycle.
   • Prioritizing Requirements: Working with stakeholders to prioritize requirements based on business value, time constraints, and technical feasibility.

2. Business Process Modeling:

   • Mapping Current Processes: Analyzing and documenting existing business processes to understand inefficiencies and opportunities for improvement (often using tools like Visio, BPMN).
   • Proposing New Processes: Designing optimized business processes or workflows that align with business goals and objectives.
   • Process Improvement: Continuously seeking opportunities to improve business processes through automation, streamlining, or reengineering.

3. Solution Design and Evaluation:

   • Defining Solution Requirements: Translating business needs into technical requirements for system development, integration, or improvements.
   • Evaluating Solutions: Assessing different solution options (software, systems, processes) to ensure they meet business objectives and are cost-effective.
   • Feasibility Studies: Conducting feasibility studies to evaluate whether a solution is practical and beneficial for the organization.

4. Data Analysis and Reporting:

   • Data Collection and Analysis: Gathering and analyzing data to identify trends, insights, and areas for improvement.
   • Creating Reports and Dashboards: Designing reports and dashboards to present data-driven insights and recommendations for decision-makers, often using tools like Excel, Power BI, or Tableau.
   • Monitoring KPIs: Defining and tracking key performance indicators (KPIs) to measure the success of projects, initiatives, and business processes.

5. Communication and Collaboration:

   • Facilitating Workshops: Leading workshops, brainstorming sessions, and meetings to ensure clarity and alignment across different stakeholders.
   • Creating Clear Documentation: Writing functional specifications, business requirement documents (BRDs), and user manuals to ensure that both business and technical teams have a clear understanding of project goals.
   • Stakeholder Engagement: Regularly communicating with stakeholders to ensure expectations are managed and that they remain aligned with project goals throughout the development lifecycle.

• Experience of working in squads onshore / offshore
• Experience of Cash Management, Transaction Banking, Corporate Internet Banking is a must
• Breaking down requirements in stories, running story grooming sessions, supporting story estimations
• Working with Product owner to prioritize the backlog for Quarterly planning and sprints
• Drafting the Sprint backlog and running the Sprint board for scope and delivery
• Ability to understand the solution diagram and map to requirements
• Supporting defects triage and coordinating the closure of defects
• Support Scrum Master in Tracking the progress of sprint deliveries, sprint goals and quarterly goals

• Analytical Thinking:

  • Ability to analyze complex business processes and problems, break them down into smaller components, and find actionable solutions.

• Communication Skills:

  • Strong verbal and written communication skills to interact with various stakeholders, understand their needs, and convey technical details in a clear, non-technical way.

• Problem-Solving Abilities:

  • Identifying root causes of problems and proposing effective solutions to address business challenges.

• Attention to Detail:

  • Ensuring that requirements and solutions are thoroughly documented, tested, and implemented without overlooking crucial details.