Business Analyst

Job Location: Abu Dhabi

• Minimum 10 years of hands-on experience as a Business Analyst.

Technical Skills

• Requirements Gathering: Proficiency in techniques for eliciting and documenting business requirements, such as interviews, surveys, and workshops.
• Data Analysis: Strong analytical skills to interpret data, identify trends, and make data-driven decisions.
• Modelling Techniques: Knowledge of business process modeling (BPM), use case diagrams, and UML (Unified Modeling Language) to visualize processes and requirements.
• SQL and Data Manipulation: Basic to intermediate knowledge of SQL for querying databases and analyzing data.
• Tools Proficiency: Familiarity with tools like Microsoft Excel, Power BI, Tableau, Microsoft Project Management EPM, JIRA, and Lucid chart for data analysis and project management.
• Project Management: Understanding of project management methodologies (Agile, Scrum, Waterfall) and tools.
• Software Development Lifecycle (SDLC): Knowledge of the SDLC to understand how business requirements fit into the overall development process.
• Testing and Quality Assurance: Skills in developing test plans, conducting user acceptance testing (UAT), and ensuring system changes meet business requirements.
• Documentation: Ability to create and maintain documentation for processes, configurations and user guides.

Soft Skills

• Communication: Excellent verbal and written communication skills to convey information clearly to both technical and non-technical stakeholders.
• Stakeholder Management: Ability to engage and manage relationships with various stakeholders, understanding their needs and expectations.
• Critical Thinking: Strong problem-solving skills to analyze issues and propose effective solutions.
• Adaptability: Flexibility to adapt to changing requirements and environments.
• Collaboration: Team-oriented mindset to work effectively with cross-functional teams.
• Negotiation: Skills to negotiate requirements and solutions that satisfy all parties involved.

Desired candidate profile

• Communication: Excellent verbal and written communication skills to convey information clearly to both technical and non-technical stakeholders.
• Stakeholder Management: Ability to engage and manage relationships with various stakeholders, understanding their needs and expectations.
• Critical Thinking: Strong problem-solving skills to analyze issues and propose effective solutions.
• Adaptability: Flexibility to adapt to changing requirements and environments.
• Collaboration: Team-oriented mindset to work effectively with cross-functional teams.
• Negotiation: Skills to negotiate requirements and solutions that satisfy all parties involved.

Certifications Beneficial Are

• Certified Business Analysis Professional (CBAP)
• PMI Professional in Business Analysis (PMI-PBA)
• Agile Analysis Certification (AAC)

Domain Knowledge
Understanding of Higher Education industry, its academic and administrative processes, and Student Information Systems like Ellucian Banner, Oracle Fusion ERP etc.