Vendor Relationship Management: Maintaining cordial relationships with vendors, ensuring that vendor objectives and strategies are planned, being a source of Business Intelligence to the vendor, negotiating win-win deals, and formulating and implementing returns processes to safeguard both partners' and company's interests.
Customer Relations Management: Engaging with customers on a periodic basis, understanding needs, providing solutions, and addressing issues through engagement with relevant stakeholders.
Inventory Management: Planning inventory and sell-out, holding optimum inventory without blocking huge cash flow, making decisions, and moving slow-moving inventory at the right time. Optimizing inventory and accounts receivable in the market.
Product Mix Management: Maintaining the right product mix to balance margins and demand.
Stakeholder Management: Managing stakeholders, complying with the requirements of different bodies, and cooperating with stakeholders while safeguarding the organization's and customers' interests.
Compliance: Ensuring compliance with statutory and vendor requirements.
Channel Development: Increasing channel breadth and activating existing customers who have not been billed.
Data Management and Analysis: Maintaining sales records, conducting analysis, presenting findings to senior management, and acting on the same.
Competitive Analysis: Obtaining information about competition to facilitate proper planning.
OEM Engagement: Engaging OEMs on appropriate pricing, supporting marketing activities, and ensuring that appropriate claims are made on OEMs as due.
Receivables Management: Following up on product sales receivables and ensuring there are no overdue invoices.
Marketing Activities: Planning and executing marketing activities that facilitate sales.
Record Keeping: Keeping proper records of sales, inventory, sales receivables, credit limits, etc.