Branch Operations Manager

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Duties & Responsibilities:
Manage stated areas ensuring a smooth and efficient operation.
Direct and liaise with the staff operating courts, caf , reception, etc.
Assist with marketing and budgeting.
Ensure all SOPs, Policies & Procedures, and Health Guidelines are followed accordingly.
Actively promote and encourage participation of guests in activities and events.
Report to the Director on a regular basis.
Motivate and encourage the staff to ensure their best performance.
Prepare monthly rosters ensuring adequate staffing levels at all times establishing good relations and rapport.
Maintain high standards of cleanliness.
Be responsible for the resources within the outlet.

Qualifications:
Operations Manager/Venue Manager.
Leisure/Entertainment/Recreation/Theme Parks experience preferred.
Previous Leadership/Management skills within a Family Entertainment segment.
Experience with leading a team from different nationalities.
Tenacity and drive to seek new business and meet or exceed targets.
A customer-focused, approachable, and outgoing personality.
Flexibility and multi-tasking skills.
Sales and Marketing experience.
Strong English skills; additional language skills are desirable, especially Arabic.
Computer literate.
Strong organization and time management skills.

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Location: Onshore/Remote - United Arab Emirates (UAE)