Blowing Technician

Are you excited about creating a loyal following while handling a fast-paced environment? Join us at the Radisson Hotel Group to Make Every Moment Matter, where our guests can relax and enjoy the experience!

Our first-class Front Office Team is the heart of the house, where we exude patience, empathy, and personality to create memorable moments for our guests.

As an OTS Agent, you will join a team that is passionate about delivering exceptional service, believing that anything is possible while having fun in all that we do!

Key Responsibilities of the OTS Agent:

1. Support and assist in the smooth running of the front office department, ensuring that all aspects of the guest journey and experience are delivered to the highest level, adhering to property and company standards.
2. Take responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
3. Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to inquiries and problem resolution.
4. Support and deliver on the strategies and objectives of the front office department, taking ownership of assigned areas of responsibility.
5. Develop and build your skills, knowledge, and experience at every opportunity within the front office department, aligning with the culture of growth, development, and performance expected by the company.
6. Maintain departmental inventory, achieve productivity targets, and ensure performance levels are met.
7. Build and maintain effective working relationships, communicating with key stakeholders while promoting the company culture and values.
8. Ensure adherence to all legislation where due diligence requirements and best practices are planned, delivered, and documented for internal and external audits, performing follow-up as required.

Requirements of the OTS Agent:

• Experience in front office
• Ability to adapt to changing service environments
• Proactive with a hands-on approach
• Passion for the hospitality industry
• Ability to manage work ensuring that tasks assigned are delivered
• Ability to find creative solutions, offering recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively at all levels within the department
• An open and positive personality
• Ability to handle challenging priorities and assignments

Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and a service-minded team. It is one of the latest jewels in the Northern Emirates, with 148 elegant rooms equipped with Apple TV connectivity and a signature restaurant: Filini - simply cooked Italian food crafted from carefully chosen ingredients.

Relaxation and rejuvenation are never far away with our elegant spa facilities featuring private massage rooms and a temperature-controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach.

The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, weddings, and events.

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group, we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, visit us at careers.radissonhotels.com.