Bicycles Sales Consultant

Greet customers and identify their needs to provide tailored product recommendations.

Assist customers in selecting bicycles, gear, and accessories that match their preferences, skill level, and budget.

Conduct bike fittings to ensure proper sizing and comfort.

Product Knowledge:

• Stay up-to-date with the latest bicycle models, components, and accessories.
• Educate customers about product features, benefits, and maintenance.
• Offer insights into cycling trends and technology advancements.

Sales and Transactions:

• Meet or exceed sales targets and performance metrics.
• Process sales transactions accurately and efficiently.
• Upsell complementary products such as helmets, apparel, and maintenance tools.

Inventory and Merchandising:

• Assist with restocking shelves and organizing displays to maintain a visually appealing showroom.
• Perform regular inventory checks to ensure product availability.
• Coordinate with the team to maintain proper stock levels and order fulfillment.

Maintenance and Support:

• Demonstrate basic bicycle maintenance and repair techniques for customers.
• Refer customers to in-house repair services when necessary.
• Assist with assembling and tuning bicycles as required.

Customer Relationship Management:

• Build long-term relationships with customers to foster loyalty.
• Respond to customer inquiries and follow up on post-sale experiences.
• Address and resolve customer complaints or issues professionally.
• Assist the team in organizing and participating in community rides, events, and workshops to enhance customer engagement and brand presence.