Beverage Manager

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments, and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award-winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

1. Manage the beverage program to support hotel operations at all venues.
2. Ensure all products are in compliance with SLS Hotel & Residences Dubai Beverage Program.
3. Estimate beverage consumption and purchase or requisition beverage ingredients and supplies.
4. Monitor and critique the quality and consistency of the beverage product. Only product suitable for luxury hospitality should be served.
5. Identify and address issues related to POS computer systems and equipment used in beverage control operations.
6. Perform regularly scheduled beverage inventories in support of Finance and Accounting systems.
7. Participate in the budgeting process to support beverage operations.
8. Bring innovation and creative ideas to create specialty cocktails for the menus.
9. Ensure prices are established based on competitive survey and analysis and that the tier of beverage prices is logical based on the type of product being served (well, call, etc.). All prices should be approved by the General Manager and Food & Beverage Director.
10. Take advantage of special vendor pricing that may be available, including volume purchases if reasonable. If unsure about the decision, collaborate with the Food & Beverage Director and Director of Finance.
11. Ensure that the Director of Finance and Food & Beverage Director are aware of any products with low turnover (i.e. over 90 days old in inventory) so that a plan can be developed to proactively sell the product through specials, Banquets, or reduced pricing.
12. Interact with guests to obtain feedback on product quality and service levels.
13. Support the Marketing team in development and implementation of beverage promotions for events at the F&B venues.
14. Ensure compliance with hotel and restaurant policies and procedures and local regulations.
15. Monitor beverage controls (pour size, storeroom, etc.) and alert Food & Beverage Director and Director of Finance of any issues.
16. Collaboratively work with the food & beverage team to provide an unsurpassed experience for our guests.

Qualifications

1. Minimum 2-3 years of food & beverage manager experience required.
2. Minimum 2-3 years of experience working in beverage / spirits industry required.
3. One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel.
4. Minimum of 1-2 years of Business experience; P&L and budgeting required.
5. Ability to maintain positive customer service focus required.
6. Enter and locate work-related information using computers and/or point of sale systems.
7. Possess a gracious, friendly, and fun demeanor.
8. Ability to multitask, work in a fast-paced environment and have a high level attention to detail.
9. Strong verbal and written communication skills in English.
10. Maintain positive and productive working relationships with other employees and departments.
11. Ability to work independently and to partner with others to promote an environment of teamwork.