Bellman

Responsibilities:

• Meeting and greeting guests at the entrance to the hotel.
• Assisting with the offloading and carrying of baggage from the car to the check-in counter.
• Showing guests to their rooms after check-in and showing them how to use all the utilities in the rooms.
• Checking that all utilities in the rooms are in perfect working condition.
• Reporting faulty utilities and equipment to maintenance for repair.
• Arranging taxis or other transport for guests.
• Running errands for guests within the hotel.
• Providing information on tourist attractions and other places of interest to guests on request.
• Ensuring that the lobby of the hotel is neat and tidy throughout the day.
• Assisting guests to check-out at the end of their stay and carrying baggage to the transport.