Bellman

Greet arriving guests and retrieve their luggage.

Escort guests to their rooms, explain the room facilities, and sell the hotel's various outlets (restaurant, bar, spa).

Deliver luggage, messages, faxes, packages, etc. for guests and undertake various other requests to ensure their comfort.

Transport departing guests' luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.

Ensure that luggage has been stored safely according to prescribed procedures.

Ensure that the luggage storage area is kept clean and tidy at all times.

Inform guests with savvy knowledge of the hotel, its services, the city, and local happenings.

Be fully aware of what functions are going on in the hotel.

Provide gracious, attentive, and friendly service.

Qualifications:

High School Diploma or equivalent required.

One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel.

Possess a gracious, friendly, and fun demeanor.

Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail.

Strong verbal and written communication skills in English.

Maintain positive and productive working relationships with other employees and departments.

Ability to work independently and to partner with others to promote an environment of teamwork.

Remote Work: No

Employment Type: Fulltime