Bell Boy

Job Responsibilities:

• Receive guests in a professional and friendly manner, exceeding guest expectations from arrival through to departure.
• Maintain effective communication with all related departments to ensure smooth service delivery.
• Maintain an up-to-date knowledge of the hotel and local services.
• Maintain awareness of guest profiles through the Opera guest profile system.
• Ensure that guest luggage is carried from the arrival point to the room and from the room to the departure point on check-out.

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