Bartender (Pool & Beach)

Job Responsibilities

• Warmly welcoming every guest and establishing a professional connection by respectfully interacting with them and understanding their needs.
• Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
• Prepare alcohol or non-alcohol beverages.
• Service wine and beer to guests.
• Arrange bottles and glasses to make attractive displays.
• Assess customers’ needs and preferences and make recommendations.
• Ability to sell or influence others for upselling and suggestive selling.
• Provide recommendations and suggestions to guests for choosing drinks and snacks.
• Serve customers in a friendly and helpful manner.
• Keep the bar counter and work area neat and clean at all times.
• Provide guidance to guests on resort activities, dining options, and general resort and regional information.
• Determine when a customer has had too much alcohol and, if required, refuse any further serving in a polite way.
• Demonstrate a thorough knowledge of food and beverage products, menus, and promotions.
• Ensure the bar remains clean and tidy during and after service.
• Clear ashtrays as and when required.
• Wash glassware and utensils after each use.
• Maintain a clean working area by sweeping, vacuuming, dusting, and cleaning glass doors and windows as needed.
• Perform physical activities such as lifting and stooping.
• Maintain liquor and tobacco inventories and consumption records.
• Collect payment for drinks served and balance all receipts.
• Handle an assigned house bank and follow all cash handling procedures as per hotel standards.
• Prepare inventory or purchase requisitions as needed to replenish supplies.
• Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
• Stay guest-focused and nurture an excellent guest experience.
• Comply with all food and beverage regulations.
• Perform other duties as assigned by hotel management.

Qualifications

• Excellent reading, writing, and oral proficiency in English.
• Experienced in all aspects of restaurant service.
• Must be well-presented and professionally groomed at all times.
• Excellent leader and trainer with strong interpersonal skills and attention to detail.
• Ability to coordinate and prioritize multiple tasks.
• Should have a pleasing personality.
• Good knowledge of food and beverage service.
• Able to stand for long hours and work in the heat the whole shift, as this role will be based in our Pool & Beach.