United Arab Emirates
Job Description
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
A sustainable hospitality leader in the capital, Jumeirah Saadiyat Island is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning spa featuring an extensive menu of specialised treatments and exclusive products from all around the world.
About the Job:
Provide friendly, professional, and efficient bar service ensuring maximum guest satisfaction in a manner consistent with F&B standards. Responsible for verifying age requirements, knowing alcohol pairing and tastes, recipe knowledge of traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.
Main Duties:
- Is thoroughly familiar with Private Dining Menu, Beverages, wine list and prices.
- Knows ingredients and methods of preparation for all mixed drinks and must know wines, which compliment various food items.
- Ensures that all beverage items are properly presented and served at the correct temperature.
- Will co-ordinate the collection and distribution of the arrival amenities as per the arrival lists.
- Will closely co-ordinate with the Cost Controller for the monthly inventory of the Dispense bar.
- Will inform the managers directly in case of any discrepancies / shortages in the bar after the routine inventories.
- Will ensure that the correct beverages are dispensed from the bar as per the KOTs.
- Follows the standard operating procedures given, every time.
- Will always be punctual and report on duty as scheduled in the duty roster.
- Takes immediate action when service is requested and helps colleagues without prompting.
- Is adept at responding to all guest requests with a positive “YES” and then takes the necessary action to ensure guest satisfaction.
- To give a very elegant, warm and personalized service to the guest.
- Uses guest’s name at least twice during delivering and pick up.
- Co-ordinate preparation and delivery of orders with kitchen staff when assigned to.
- Becomes familiar with all activities in the hotel and is able to answer guest’s questions pertaining to these activities.
- Serves with a smile and follows the standards and sequence of service.
- Will maintain Grooming and appearance as per hotel standards.
- Will not discriminate between colleagues on the basis of gender, race or nationality and will try to actively promote good and healthy working relations across all levels of staff.
- Must be lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.
- Must be able to perform any other duties as may reasonably be requested by the management.
Qualifications:
- High school Qualification
Experience:
- Must have worked at least 1 year in a similar position
About Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.