Bartender

Key Responsibilities:

1. Beverage Preparation & Service:

• Prepare and serve alcoholic and nonalcoholic beverages according to the hotel's standard recipes.
• Offer recommendations and upsell premium drinks, signature cocktails, and bar promotions.
• Ensure consistent drink quality and presentation.
• Adapt to guest preferences by crafting customized drinks upon request.

2. Customer Service & Guest Interaction:

• Greet guests warmly and provide a welcoming atmosphere at the bar.
• Engage in friendly conversations, anticipate guest needs, and provide personalized service.
• Address guest concerns professionally and resolve issues efficiently.

3. Bar Operations & Hygiene Compliance:

• Maintain cleanliness and organization of the bar area, tools, and glassware.
• Follow safety, hygiene, and sanitation guidelines in compliance with HACCP standards.
• Monitor inventory levels, restock bar supplies, and report shortages to management.
• Ensure all beverages are served responsibly, adhering to legal alcohol consumption guidelines.

4. Cash Handling & Billing:

• Process guest orders accurately using the hotel's POS system.
• Handle cash and credit card transactions while maintaining accurate billing records.
• Balance the cash register and reconcile payments at the end of each shift.

5. Team Collaboration & Training:

• Work closely with the bar team, servers, and kitchen staff to ensure smooth operations.
• Participate in regular training sessions on mixology, beverage trends, and customer service.
• Assist in training new bartenders and barbacks when necessary.

Qualifications :

Education & Experience:

• High school diploma or equivalent; a hospitality or bartending certification is a plus.
• Minimum of 1-2 years of bartending experience in a luxury hotel or high-end bar.

Remote Work :

No

Employment Type :

Full-time