Barista

Barista Duties and Responsibilities

Although Baristas are mainly responsible for making and serving beverages to customers, they may have other duties. These may include:

• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages such as drip coffee, espresso-based drinks, tea, and other specialty drinks
• Preparing and serving food items such as soups, sandwiches, and pastries
• Answering customers' questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customers
• Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins, and cups
• Maintaining espresso machines, grinders, coffee machines, and other equipment by cleaning, troubleshooting, and scheduling repairs
• Keeping the work environment and cafe seating area clean, sanitary, and organized
• Responding to and resolving customer concerns or complaints
• Evaluating and modifying processes to improve efficiency and quality of service
• Attracting new customers and refining the menu

Barista Skills and Qualifications

Baristas need a variety of skills to memorize drink recipes, learn how to operate equipment, and provide efficient customer service. A successful Barista should possess the following skills:

• Excellent listening and communication skills to effectively interact with coworkers and customers
• Basic coffee knowledge, such as how to prepare common coffee beverages; although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing, and flavor differences, can be helpful
• Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
• Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
• Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
• Time management and organizational skills to work efficiently and effectively in a high-volume workplace

Job Type: Full-time

Pay: AED 1,000 - AED 2,200.00 per month

Experience: Barista: 1 year (Required)