Effectively manage the restaurant by ensuring the following:
Oversee the implementation of standards as detailed in the departmental standards and procedures manual.
Adhere to opening and closing procedures.
Adhere to bill paying procedures.
Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
Personally meet and farewell a maximum of restaurant guests.
Encourage and motivate staff to provide optimum service during all shifts.
Additional Responsibilities:
Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile.
Develop and implement Promotions Calendar for F&B products in restaurant.
Manage special event concepts.
Anticipate market changes and review operations when necessary.