Banking Officer
Job description
Responsibilities:
- Signing on new clients and helping them through the onboarding process.
- Managing client bank accounts, including opening and closing accounts, and overseeing transactions.
- Processing deposits, payments, and withdrawals.
- Authorizing and evaluating overdrafts and loans.
- Handling other transactions, such as writing cashier checks or money orders, when necessary.
- Recommending and explaining banking services and products to clients based on their needs.
- Presenting and cross-selling banking services and products to existing and prospective clients.
- Collaborating with other banking professionals to ensure high-quality client service.
- Resolving client queries and complaints.
- Performing administrative and clerical duties, such as data entry and filing, when necessary.